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Return Policy

RETURNED GOODS POLICY


Future Sticks stands behind the quality, and workmanship of its products. Should there be a need to return your Future Sticks purchase, as the result of manufacturing defect or demonstrable quality concerns, the customer can return the Future Sticks product to the company.   Future Sticks will accept the return and, at its sole discretion, replace the Sticks at no cost or refund the purchase price to the customer.  Any reasonable costs, incurred in returning the Future Sticks product, will also be reimbursed.

It is recommended that the Future Sticks product be returned, via a carrier, with the ability to track the shipment.  The defective product should be returned to:

 
Future Sticks, Inc
7750 N MacArthur Blvd
STE 120-222
Irving, TX 75063
 
 
The party returning the item should also include the following, in the package:
  • A copy of the packing slip, or proof of purchase, is required for a refund.
  • A brief description of the defect or reason for return.

Customer must pay for shipping return costs, then a determination will be made if reimbursement of costs based on reason for return.

 

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